Frequent Questions & Quick Answers
Noch auf der Suche nach einer Antwort?
Do you also sell off-the-rack helmets?
No. We exclusively offer custom helmets. Every helmet we sell is individually refined and is absolutely unique.
How does it work if I want to order a helmet?
You choose your model at the RRP in the shop, and we discuss your individual design together. The helmet is then exclusively custom-made for you according to your specifications.
What's the difference between the Standard and Premium hoodies?
Both are of really good quality, but they wear completely differently. The Standard Hoodie is slightly heavier, looser, and cut larger, and has a slightly coarser, more robust texture inside. The Premium Hoodie is more fitted and cut a bit tighter, but it's made from a much softer, nicer, and really cuddly quality fabric.
Can I exchange or return the items if they don't fit?
With clothing, there's no problem: As long as it's in its original condition, you can return it normally within the scope of our return policy. With helmets, it's different: Since each helmet is a unique item custom-made for you, returns or exchanges are excluded here.
What do I need to consider when buying a helmet from stock?
The helmets we have in stock are also already finished, individualized custom helmets. Therefore, please make absolutely sure of your exact head size before purchasing and clarify this beforehand for yourself. Since these are unique items, we cannot offer exchanges here either.
Are the stickers and decals suitable for outdoor use?
Absolutely. Our accessories are extremely robust, UV and weather resistant. The stickers easily withstand tough trail use, mud, and the next wash.
Do you have discount codes, Black Friday promotions, or price negotiations?
No. We calculate our prices for clothing and accessories fairly from the outset, and each custom helmet is genuine, time-consuming manual work. Quality and unique items have their fixed price – we do not offer bulk discounts or price reductions.
Do you offer free returns for clothes if I don't like something?
No. In order to promote conscious consumption and to keep the burden of constant returns low, the buyer bears the cost of return shipping themselves. Therefore, please check our size specifications carefully in advance to ensure everything fits right away.









